If you have Covid-19 symptoms and intend to self-isolate at the property then you must inform us. The reason for this is that our representatives may need to visit the property for essential maintenance or other property visits, so that we can continue to follow government guidance and necessary precautions.

Please refer to the NHS website for further information regarding Covid-19 symptoms

How to notify us

At the point you begin self-isolation, you should send a text message to 07520631191 advising us that you are self-isolating and include your name, property address, room no and the start and expected end date of your self-isolation (typically 7 days for mild cases – but check the NHS website)

If there is a change to this because you have been tested negative for the virus or if need to extend your isolation or hospital admittance, we ask that you notify us.